Balsam Medico Blog. An integrated Digital Health solution that helps you run your practice efficiently, enhance your brand, and connect with your patients.
Healthcare clinics are no longer limited to consultations and procedures alone. Over the past decade, many clinics—especially in dental, dermatology, aesthetics, physiotherapy, and wellness—have introduced retail elements into their operations. This shift has reshaped how clinics generate revenue, engage patients, and structure their billing systems. But how exactly does retail happen in clinics, what counts …
In healthcare, documentation is more than an administrative task—it is the foundation of safe, effective, and continuous patient care. Electronic Medical Records (EMRs) have transformed how healthcare professionals capture, store, and access information, and at the heart of every EMR lies one critical element: notes. From clinical observations to financial remarks and even personal preferences, …
In today’s increasingly digital healthcare landscape, electronic prescribing (eRX) has become a critical component of safe, efficient, and compliant patient care. When combined with insurance integration, prescription eRX transforms how medications are prescribed and validated. Understanding how prescription eRX insurance works—and how it is managed within an EMR system—is essential for clinics, hospitals, and healthcare …
In the world of ever-evolving technology, it is important to utilise such technologies to create a better experience. One significant advancement in the UAE has been the integration of Emirates ID with clinic management systems as we did in Balsam Medico. This integration simplifies the administrative processes and creates better encounters. The Emirates ID is …
Having a clinic management system is one thing, but not knowing what to look for is just not right. Think of it like hiring a new employee—you need it to have certain skills, knowledge, and experience. You’re going to undergo interviews and research to find the best one. The same principle applies to selecting the …
Dental photography is turning out to be more than just a hobby; it’s a big part of your work. Whether you’re documenting cases, sending visuals to labs, explaining treatment to patients or posting before-and-after shots on social media, clear, accurate images matter. It can take your reputation to the next level, so think wisely. But …
In the UAE’s fast-paced healthcare environment, clinics and hospitals are continually searching for smart, reliable ways to improve efficiency and deliver a better patient experience. Front-desk operations, in particular, play a major role in shaping how patients perceive a clinic—from the moment they walk in to the moment their visit is complete. One tool that …
eClaimLink is the Dubai Health Authority’s (DHA) official electronic claims platform. Clinics can either submit claims directly through the DHPO portal or through their practice management system. Balsam Medico integrates with eClaimLink, allowing clinics to prepare, validate, and submit claims directly from the EMR without re-entering information into the portal. eClaimLink hosts the official claim …
You have heard us and many before us talking about Nabidh. We’ve discussed earlier what Nabidh is and answered some important questions on it. But it won’t hurt to learn it again. Nabidh is Dubai’s latest HIE platform that securely unifies patient data, facilitating easier data exchange between public and private healthcare networks. And with …
Welcome to the vibrant world of dental practice in the UAE, where the commitment to oral health meets the dynamic landscape of financial management. As dentists, you not only strive to provide top-notch oral care but also need to ensure the financial health of your practice. Let’s explore valuable tips for budgeting and fostering growth …