Rayan FaroukFor most treatments, completing the treatment isn’t the end of the journey. A part of the post-treatment phase is making follow-up appointments for the same treatment to ensure oral health. These follow-ups not only guarantee the effectiveness of the treatment but also play a significant role in fostering patient trust and loyalty.
These follow-ups serve multiple purposes. They allow doctors to monitor the healing process and ensure the patient’s treatment plan is going accordingly. This continuous care model reassures patients that their well-being is a top priority, thereby strengthening the dentist-patient relationship.
You have to understand which treatments require follow-ups to help you in structure a great post-treatment care plan. Some common dental treatments that benefit from scheduled follow-up visits:
1. Prophylaxis
2. Veneers
3. Extraction
4. Root Canal Therapy
Remember that follow-up appointments can help drive patient retention. It’s an opportunity to build trust and demonstrate commitment to patient care. When patients are satisfied they are more likely to return to clinics. Regular follow-up appointments foster a stronger relationship between the dentist and the patient. This ongoing interaction helps patients feel more connected to the practice, increasing the likelihood that they will return for future treatments and routine care.
And the best way to create follow-up appointments is to automate them. And that’s possible with Balsam Medico. Let us introduce the Automatic rules follow-up. With this feature, you can set automatic follow-up rules in the Admin. Select the desired treatment, and choose the treatment status, and duration in days. For example, we are selecting D1110 – Prophylaxis Adult, status is “Completed” and the duration is 180 days. This becomes a rule for your clinic, any patient that has a D1110 treatment with the status “completed” gets an automatic follow-up appointment in 180 days (6 months) created for them in the Followup tab.
Also, did you know you can integrate this with WhatsApp? Yes, it’s possible. Patients will receive a message automatically in the duration you want, for example, the 180 days mentioned above, reminding them to schedule a new appointment. This will show your patients that you care and make their oral health a high priority, thus increasing your patient retention.
Want to add this rule to your clinic, contact us now! Our Customer Success team is always happy to help 🙂
Connect with Us
Ready to embark on this exciting journey? Contact us today:
📍 Dubai, United Arab Emirates – Tel: +971 56 123 6043
📍 Khartoum, Sudan – Tel: +249 91 273 1048
Explore Balsam Medico and discover a world of efficient clinic management at www.balsammedico.com. Together, let’s reduce fines, elevate efficiency, and embrace a new era of dental healthcare.
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