Rayan FaroukFor many patients, dental care prices can be a significant concern. As a clinic owner or dentist, flexible payment options can help support your patients and strengthen their trust and loyalty to your clinic. Constructing and utilizing payment plans effectively can make a difference in your clinic’s success and patient satisfaction.
Offering payment plans allows patients to receive necessary treatments without the burden of upfront costs. When patients feel supported financially, they are more likely to stay loyal to your clinic. By scheduling payments, your clinic can better plan and manage cash flow, ensuring a steady income stream. With all that, a clear payment plan can help minimise delayed treatments and procedures leading to better oral health outcomes and consistent clinic workflow.
To implement payment plans, consider the need for a payment plan, discuss options with your patient and understand their financial capacity and comfort level. Construct a timeline such as weekly, bi-weekly or monthly payments depending on the patient’s financial situation. Clear communication is essential, make sure the patient understands the whole process.
Balsam Medico can help you structure a comprehensive payment plan for your patients. Navigate to the Patient Plans tab within the patient’s profile. This feature allows you to create tailored payment plans for specific treatments. Choose the desired treatment whether they are current or completed treatments and input the preferred payment schedule. Once it’s finalized, you can print it. A printed copy provides a physical document for both parties, it ensures transparency and serves as a reference point.
Always monitor plan status, and track each payment plan to keep things in record. The plan statuses are Draft, Active and Completed.
Draft: When the plan is being formulated and yet to be finalized.
Active: When the patient has agreed and payments have started.
Completed: All payments are made.
It’s crucial to note that payment plans are for documentation and tracking purposes only and do not affect the invoices.
Ensure the regular checkups of these payment plans. This not only reinforces your commitment to their health but also ensures that payments are on track. Have the billing staff well-versed in discussing payment plans and handling any concerns from the patients’ side. Remember you are trying to create a win-win scenario, patients receive the care they need without financial strain and your clinic maintains a steady revenue stream. That’s the ultimate goal.
To learn how to utilise this feature, contact our customer success team. We are always ready to help you take your clinic to the next step!
To learn more about managing your clinics, improving your operations and increasing your patient satisfaction, follow us on all our socials and keep reading our blogs.
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