Rayan FaroukConnecting to the ever-growing network of clinics and facilities integrated with Riayati means growing your business and guaranteeing the greatest care possible. Besides helping your patients have a seamless and updated health record, you as a clinic make the most of a productive workflow.
Benefits of integrating with Riayati
- Connecting with the latest HIE offered by the Ministry of Health & Prevention (MOHAP)
- Digitising the workflow to evolve into a paperless environment
- Better management of the patient’s health records, allergies, medication and more
- Quicker access to patient health records and history
- Reduction of clinical errors and cost
- Increasing patient satisfaction and retention
How to onboard?
Integrating with Riayati can be done by:
- Onboarding as a facility through an EMR system which is integrated with Riayati
If you are wondering what is the benefit of integrating via EMR, let’s explain it:
| Onboarding process | Facility via EMR system |
| Benefits | – The EMR team will handle the technical setup and data exchange process.– Cost is typically involved as part of the EMR integration.– The EMR system handles all the data formatting and compliance requirements. It automates data exchange in real-time, so clinics don’t have to manually ensure the data meets Riayati’s standards.– EMR typically ensures the system remains compliant with Riayati’s standards and auto updates. |
In Summary:
- Via EMR System: This method simplifies the process by leveraging the EMR vendor’s expertise and existing integration, resulting in lower costs, easier setup, and better support.
We, at Balsam Medico, understand the facility is busy with the everyday workflow and managing the operations. So why not take the pressure off you and let us do the work?
Here’s how we onboard your facility through our system:
- We set up your clinic with an account in Balsam Medico.
- We gather the necessary information from the clinic.
- We submit the onboarding request through the Riayati portal.
- Templates and documents are filled.
- Once the request is approved, your facility is added to the pending list of the upcoming batch of Onboarding Kick-off.
- Once the kick-off starts, our team will be handling all the communications, testing and setup of the integration. This includes testing the HL7 messages and the APIs provided by Riayati.
- The integration takes around 2 months to complete and receive the completion certificate. However, it depends on the maturity of the facility and the flexibility of the EMR team.
Once the integration is completed and the messages are monitored and sent in real-life, a “Go-Live” email is sent. The “Go-Live” step is when the facility is officially connected to Riayati.
What happens after the “Go-Live” step?
- The facility is live and connected with Riayati.
- The facility uses Balsam Medico to add patients’ medical data to their patient profiles and visits.
- Balsam Medico uses these data, formats them into Riayati standards and sends them to Riayati automatically.
- Balsam Medico also sends the start visit date and time and finish visit date and time to the Riayati portal.
Data sent by a facility to Riayati via Balsam Medico
Riayati requests the health records and appointment records. This is the list of all the important data sent to Riayati:
- Patients Demographic Data
- Appointment Start and Finish Date and Time
- Allergies
- Vitals
- Problems
- Diagnosis
- Procedures
- Social History
- Family History
- Medication
- Lab Results – Discrete and Textual
- Radiology Results
- Results as PDF – Lab and Radiology (Optional)
- Immunizations (Optional)
- Clinical Summaries
- Patient Insurance Provider
- Patient Merge
- Riayati Consent Flag
- Vaccines (Optional)
As mentioned above, when the doctor adds these data to the system, Balsam Medico will automatically format them and send them to the Riayati portal. This reduces human error and data duplication.
Data that are NOT sent to Riayati
- Unstarted or incomplete appointments (like scheduled or no-shows, etc)
- Financial details, such as invoices, insurance claims, expenses, etc
- Other non-medical data, like dental lab cases and inventory, etc
Balsam Medico provides comprehensive training on the process of onboarding and connecting with Riayati to get you started and answer all your questions.
Our customer success team is readily available to assist with any questions or issues, providing peace of mind and allowing clinic staff to focus on their core responsibilities. Contact us today to learn more about how Balsam Medico can enhance your clinic’s efficiency and effectiveness.
Connect with Us
Ready to embark on this exciting journey? Contact us today:
📍 Dubai, United Arab Emirates – Tel: +971 56 123 6043
📍 Khartoum, Sudan – Tel: +249 91 273 1048
Explore Balsam Medico and discover a world of efficient clinic management at www.balsammedico.com. Together, let’s reduce fines, elevate efficiency, and embrace a new era of dental healthcare.
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