Balsam Medico | Modern Clinic Management System
Balsam Medico Blog. An integrated Digital Health solution that helps you run your practice efficiently, enhance your brand, and connect with your patients.
Patient education is no longer a nice-to-have—it’s an essential quality of healthcare. In today’s digital healthcare environment, effective patient education plays a critical role in improving outcomes, patient satisfaction, and clinic efficiency. When patients clearly understand their diagnosis, treatment plans, and follow-up care, they are more engaged, more compliant, and more confident in their healthcare …
In dentistry, like other specialities, learning doesn’t stop at graduation. Clinical techniques evolve, regulations change and patient expectations continue to rise. This is why Continuing Medical Education (CME) has become an essential part of every dental professional’s journey. More than a requirement, CME is a commitment to better care, safer practices and long-term professional growth. …
In the UAE healthcare sector, an invoice is not just a record of payment—it is a legally recognized tax document. For clinics, invoices play a critical role in VAT compliance, insurance processing, financial reporting, and patient transparency. Since the introduction of VAT, clinics are required to follow the Federal Tax Authority’s invoicing rules closely, making …
Healthcare clinics are no longer limited to consultations and procedures alone. Over the past decade, many clinics—especially in dental, dermatology, aesthetics, physiotherapy, and wellness—have introduced retail elements into their operations. This shift has reshaped how clinics generate revenue, engage patients, and structure their billing systems. But how exactly does retail happen in clinics, what counts …
In today’s increasingly digital healthcare landscape, electronic prescribing (eRX) has become a critical component of safe, efficient, and compliant patient care. When combined with insurance integration, prescription eRX transforms how medications are prescribed and validated. Understanding how prescription eRX insurance works—and how it is managed within an EMR system—is essential for clinics, hospitals, and healthcare …
In healthcare, documentation is more than an administrative task—it is the foundation of safe, effective, and continuous patient care. Electronic Medical Records (EMRs) have transformed how healthcare professionals capture, store, and access information, and at the heart of every EMR lies one critical element: notes. From clinical observations to financial remarks and even personal preferences, …
In the UAE’s fast-paced healthcare environment, clinics and hospitals are continually searching for smart, reliable ways to improve efficiency and deliver a better patient experience. Front-desk operations, in particular, play a major role in shaping how patients perceive a clinic—from the moment they walk in to the moment their visit is complete. One tool that …
eClaimLink is the Dubai Health Authority’s (DHA) official electronic claims platform. Clinics can either submit claims directly through the DHPO portal or through their practice management system. Balsam Medico integrates with eClaimLink, allowing clinics to prepare, validate, and submit claims directly from the EMR without re-entering information into the portal. eClaimLink hosts the official claim …
On 14–15 November 2025, the dental world gathered at the Madinat Jumeirah Arena & Conference Centre in Dubai for one of the most anticipated industry events of the year — the CAPP 39th Int’l CAD/CAM Digital & Oral Facial Aesthetics ConfEx. This annual event continues to be a hub of innovation, education, and collaboration, and …
Dentistry is in the midst of an exciting transformation. The tools, systems, and technologies shaping today’s clinics are redefining not just how dentists work, but how patients experience care. The annual CAPP CAD/CAM Digital & Oral Facial Aesthetics Int’l Dental ConfEx stands at the center of this movement — a place where clinical expertise meets …